HOROW vs EPLO Smart Toilets: Price, Features and Policies Compared
Two popular direct-to-consumer smart toilet brands side by side: price ladders, tank vs tankless, power-outage flushing, seat height, returns and warranty – from each brand's own store.
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Short answer: HOROW is the better buy for most people on a budget – smart toilets from $429, a 90-day return window and a 2-year warranty when you buy direct. EPLO starts at $699.99 and goes up to $2,999.99, with more premium features and an optional $399 installation service, but a shorter 30-day return window. Between about $800 and $1,600 the two brands are priced almost identically, so compare the specific models.
Prices and policies are from each brand’s US store on November 4, 2026. We haven’t tested either brand’s toilets. We earn a commission from HOROW (not from EPLO); that doesn’t change the facts below, which come from each brand’s own pages.
Price ladder
| Price band | HOROW | EPLO |
|---|---|---|
| Under $700 | T10 $429, T32 $499, T16 $559 | DP7SE $699.99 |
| $700–$1,000 | T33 $799, T03Pro $899, T05 $949, T36 $990, T38 $999 | E18 $799.99, DP7 $799.99, EQ7 $899.99, E18PRO $999.99 |
| $1,000–$1,600 | T37 $1,269, T38P $1,299, T39 $1,399, G10 $1,399, X70 $1,599 | E18MAX $1,099.99, EQ7PRO $1,099.99, U8PRO $1,199.99, X9 $1,399.99, G6 $1,499.99, U8MAX $1,499.99, G20PRO $1,599.99 |
| Over $1,600 | G10 with carrier $1,699 | G20MAX $1,899.99, W20 wall-hung $1,899.99, M1 $2,699.99, M3 $2,999.99 |
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Head to head
| HOROW | EPLO | |
|---|---|---|
| Cheapest smart toilet | $429 (T10) | $699.99 (DP7SE) |
| Returns | 90 days, uninstalled, original packaging; prepaid label on 11 main models | 30 days, unused, original packaging |
| Warranty | 2 years on HOROW.com orders (1 year from other retailers) | Check EPLO’s warranty page for your model |
| Installation | Licensed plumber recommended; not sold | $399 installation service |
| 10-inch rough-in | Yes (T37) | Not on the models we checked (12-inch listed) |
| Non-electric bidet toilets | Yes ($339–$539) | No |
| Power-outage flush | Built in on T10, T32; battery box on T05, T36, T38, T38P | Built-in battery (DP7SE, EQ7); mechanical, no battery (G20PRO) |
| Signature features | Wide range, low prices, ADA models | Foam shield, auto open/close lids, 1000g MaP flush on several models |
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Model matchups at the same price
- $799: HOROW T33 vs EPLO E18. Both have a built-in tank and pump. The T33 is ADA comfort height with UVC water sterilization; the E18 adds foam shield and lists emergency power-off flushing.
- $999: HOROW T38 vs EPLO E18PRO. The T38 has mood lighting, UV sterilization and a dryer, but needs a battery box for outage flushing. The E18PRO lists a 1000g MaP flush, auto-opening lid, foam shield and ADA height.
- $1,599: HOROW X70 vs EPLO G20PRO. The X70 has a 100W pump. The G20PRO is pitched for low water pressure, quotes as low as 53 dB and flushes mechanically in an outage with no battery.
HOROW T32
Best value of either brandBest for: Low-pressure homes on a budget
- $499 with built-in tank and pump
- Emergency power-outage flush listed
- 90-day returns, 2-year warranty direct
- Fewer premium features than EPLO's $1,000+ models
Which to choose
- Choose HOROW for the lowest price, a longer return window, a 10-inch rough-in, or a non-electric bidet toilet.
- Choose EPLO if you want premium touches (auto lid, foam shield, very quiet tank flush) or want installation bought with the toilet.
More reading: HOROW smart toilet review, tankless vs tank smart toilets and smart toilet power outage.
Key takeaways
- HOROW is the budget pick: in-stock smart toilets from $429 (T10) to $1,599 (X70). EPLO starts higher: $699.99 (DP7SE) to $2,999.99 (M3) – prices Nov 4, 2026.
- In the overlapping $800–$1,600 range, prices are almost identical model for model (T33 $799 vs E18 $799.99; T38 $999 vs E18PRO $999.99; X70 $1,599 vs G20PRO $1,599.99).
- HOROW's policies are more generous on paper: 90-day returns (uninstalled), prepaid return labels on 11 main models, and a 2-year warranty on HOROW.com orders. EPLO lists 30-day returns.
- EPLO leans into premium features: foam shield, auto open/close lids and 1000g MaP flush on several models, a mechanical no-battery outage flush on the G20PRO, and a $399 installation service.
- HOROW has more fit options: 10-inch rough-in (T37), non-electric bidet toilets ($339–$539) and a wall-hung model (G10).
Frequently asked questions
Is HOROW or EPLO better?
For a lower price and longer return window, HOROW. For more premium features at the top end – auto lids, foam shield, very quiet tank flushing – and an optional installation service, EPLO. In the $800–$1,600 range the two are priced almost the same, so compare the specific models.
What is EPLO's return policy?
EPLO lists a 30-day return window from receipt: the item must be unused, in the same condition and in its original packaging, with proof of purchase; returns are requested by email (checked November 4, 2026).
Does EPLO offer installation?
Yes – EPLO sells a smart toilet installation service for $399 on its US store (November 4, 2026). HOROW recommends a licensed plumber but doesn't sell installation on its store.